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Retailer Reviews for The Hut.com Ltd

  • Average Rating: 2 out of 5
    (Based on 4 reviews)
  • P Tee 01/10/2012

    Too often are the items listed in stock, you buy the goods, then a week later you think "where's my DVD?". Login to your account and see they do not have the item. Contact customer support, who to be fair, do answer you query, but I always get the same answer... "contacting our supplier". Last Christmas the let me down twice even several weeks before the big day. I will say however, they are often the cheapest.

    Respond (Merchant use only)
  • G Stevens 10/11/2012

    Very slow delivery. Item in stock when ordered last weekend and still hasn't arrived by the following weekend.

    Respond (Merchant use only)
  • L Smyth 07/12/2012

    Ordered a dvd box set only to find it was cancelled by The Hut then they were advertising it at a £2 increased in price. Very disappointed with the company.

    Respond (Merchant use only)
  • B Wright 20/02/2013

    Rubbish, rubbish, rubbish. I'm so glad other people have commented the same. The Hut keep putting up prices on their site that are well below others, then do not deliver with the excuse that they can't get them from the supplier. Clear misrepresentation of prices and contrary to the Sale of Goods Act. I have passed this all on to Watchdog to see if they are interested. They are getting so blasé with their approach now that they even cancelled my order for me without telling me!

    Respond (Merchant use only)

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